Step-by-step guide to our seamless import export process - from initial consultation to successful delivery
Our import export process is designed to be straightforward, transparent, and efficient. We've refined every step to ensure your goods move smoothly across borders while maintaining full compliance and minimizing costs.
With decades of experience, we've eliminated complexity and created a system that works seamlessly for businesses of all sizes.
Quick turnaround times
Regulatory adherence
Real-time tracking
24/7 assistance
Follow our proven methodology for successful import export operations
We begin with a comprehensive consultation to understand your specific needs, requirements, and objectives.
Our team prepares all necessary documentation and ensures compliance with international trade regulations.
We identify and vet potential suppliers or buyers based on your requirements and quality standards.
We facilitate contract creation and secure payment arrangements with proper risk mitigation measures.
Our logistics experts plan the optimal route, mode of transport, and schedule for your shipment.
We execute the shipment with real-time tracking and proactive issue resolution throughout the journey.
Typical duration for each phase of your import export journey
Initial assessment, requirements gathering, and solution design with cost estimates.
Preparation of all necessary documents, licenses, and compliance verification.
Market research, partner identification, verification, and initial negotiations.
Contract finalization, payment arrangements, and risk mitigation setup.
Logistics planning, carrier booking, and actual transportation time.
Final delivery, documentation handover, and process completion review.
What you need to get started with our import export services
Essential business documentation and legal requirements for international trade.
Required permits and licenses for international import export operations.
Identification and authorization documents for account setup.
Details about products you want to import or export.
Financial documentation and payment capabilities for trade operations.
Details about target markets and trading preferences.
Our comprehensive support system ensures you have expert assistance at every stage of your import export journey. From initial consultation to final delivery, our team is here to help.
We provide multiple channels of communication and support to ensure your questions are answered quickly and your issues resolved efficiently.
24/7 hotline assistance
Response within 4 hours
Real-time assistance
Dedicated support person
Common questions about our import export process
The complete process typically takes 14-45 days depending on the complexity of the shipment, destination country, and mode of transport. Air freight is faster (5-10 days) while sea freight takes longer (20-45 days). We provide detailed timelines for each specific project.
Key documents include commercial invoice, packing list, bill of lading/air waybill, certificate of origin, insurance certificate, and any specific certificates required by the destination country. Our team handles all documentation preparation and verification.
We maintain up-to-date knowledge of international trade regulations, employ certified customs brokers, and use compliance management systems. Our team conducts regular compliance audits and stays informed about regulatory changes in all major trading countries.
We support various payment methods including letters of credit, wire transfers, documentary collections, and secure online payment platforms. We help you choose the most secure and cost-effective payment method for your specific transaction.
We provide real-time tracking through our online portal, SMS notifications, and email updates. You can monitor your shipment's location, status, and estimated arrival time 24/7. Your account manager also provides regular progress updates.
Our experienced customs brokers handle all clearance issues proactively. If problems arise, we immediately notify you and work to resolve them efficiently. We maintain relationships with customs authorities and have contingency plans for common issues.
Follow our simple process and let our experts guide you through every step of international trade. Get started today!